The player from Australia has deposited money into the casino account, but the funds seem to be lost. The casino provided us with the information that the destination wallet address from the provided transaction confirmation does not belong owo its payment processor. Moreover, the data provided aby the player contain different data, which does not match his claims. Therefore, after gathering all available information, we consider the complaint unjustified. The player from Greece requested a withdrawal, but it has not been processed yet. Unfortunately, the casino voided his balance apart from the original deposit and suspended his account with the explanation that he had a duplicate account.
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Player Claims That Payment Has Been Delayed
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Player’s Winnings Have Been Confiscated
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Unfortunately, without confirmation from the player about having received her winnings, we had to reject the complaint. The player from Poland had deposited ZŁ 100 at an internetowego casino, expecting owo receive a 50% nadprogram and setka Free Spins. The casino’s live chat informed the player that he did not qualify for the bonus due owo high bonus turnover. The player had sought a refund of his deposit but państwa told by the casino that he had jest to hellspin-winners.com trade it three times before it could be refunded. We couldn’t assist with the deposit refund request as the player chose jest to continue playing with these funds.
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What Documents Can I Provide To Hellspin For Verification?
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Even if we assumed that the issue has been resolved, without a confirmation from the player, we were forced jest to reject this complaint. The player struggles jest to withdraw his money due ongoing verification. Browse all bonuses offered by HellSpin Casino, including their istotnie deposit premia offers and first deposit welcome bonuses.
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